Seller Community Forum

2 answers

0 votes

Why is there a huge spike on one day of my item views

My item views are fairly consistent with 10 to 60 views per day. However there is a spike for one day of the month that indicates 6000 views. What has happened?

asked over 5 years ago

6 answers

1 vote

Seller protection

I am looking at Bonanza because of a terrible experience on Ebay. I was just forced to accept a return on an item AND pay shipping due to a loophole allowing buyers to simply hit a "damaged" button on the "why item is being returned" page. I jus...

asked over 5 years ago

2 answers

0 votes

Hi pricing

Hi im a uk seller how do i list products in sterling rather than usdollar ? best wishe richard

asked over 5 years ago

2 answers

0 votes

Notification settings on amazon to bonanza???

Hello. I'm trying to set up the instant notifications from Amazon to Bonanza. I tried it on my cell but it still did not show that it was completed on Bonanza. Was told to clear my browser. Then just now I am at the library, tried it all ove...

asked over 5 years ago

4 answers

0 votes

How do i add shipping to a international invoice

Bonanaza support is not answering my questions from 4 days ago. Cannot add shipping to invoice per Bonanza instructions!!! Need help with a 150.00 order. Guess you don't want my business. at least get back to me somehow. Many requests for help go...

asked over 5 years ago

3 answers

0 votes

Are there unpaid item cases on bonanza?

After 5 months of no sales I finally got one today. Buyer sent an offer though & since buyers never seem to return here I don't expect I will receive the payment. Is there an unpaid item case process like on ebay?

asked over 5 years ago

1 answers

0 votes

How do i add money to shipping account to avoid fees

How do I add money to shipping account to avoid credit card fees.

asked over 5 years ago

2 answers

0 votes

Why can i not see my hand picked list?

I made a hand picked list. It doesn't show up anywhere except on my dashboard. It says that it was published on 11/4. It isn't in my booth or on the page of Hand Picked Lists. It hasn't had any views and if I search for it, ... Nothing. What did I...

asked over 5 years ago

1 answers

0 votes

Shipping location updated upon zip code

I'm listing items on bonanza and in the shipping option display it automatically shows that this item will be shipped from my country(based on the zip code I provide in the profile). However my product warehouse is not located in the country I...

asked over 5 years ago

1 answers

0 votes

Where does one place a booth's return policy?

I would like to inform potential buyers what my return policy is. Where would I place that info? Thanks!

asked over 5 years ago

2 answers

0 votes

"how do i vote in ecommercebytes seller's choice survey?"

"How do i vote in ecommercebytes seller's choice survey?"

asked over 5 years ago

98 answers

1 vote

Is it possible to set a custom handling time?

I cannot ship out my items immediately once a customer places an order as I have to prepare it for shipment.

asked over 5 years ago

4 answers

1 vote

Is overseas shipping guaranteed or covered by bonanza

I am a seller in the US I have a buyer from the Netherlands interested in some of my items. Does bonanza provide a global shipping program like ebay does. I don't want to be left issuing a refund for an item that doesn't arrive or being scammed b...

asked over 5 years ago

1 answers

0 votes

You need to make a draft or a listing template .

Good afternoon! You need to make a draft or a listing template . How to achieve this ? What is and how to understand the functions of this option - BACKUP LISTING and DUPLICATION ? Thank you all for the answer .

asked over 5 years ago

1 answers

0 votes

Duplicate listing and reserve listing ?

Good afternoon! What is and how to understand the functions of this option -Duplicate Listing and Reserve Listing ? Thank you all for the answer .

asked over 5 years ago

2 answers

1 vote

Please reauthorize your account (paypal)

Setting up a new account here. Authorized PayPal, all good. Then, it tells me I have to reauthorize for state sale tax collection...but every time I click the link it makes me sign into PayPal and shows me my account.....there is no "continue" or ...

asked over 5 years ago

2 answers

0 votes

Calculated shipping problem?

Hi all. I just had an order come to me, and I have calculated shipping for most of my listings. I noticed that the shipping was less on the buyer's invoice than what USPS website is saying for that weight to their zip code. It is an 11 oz. package...

asked over 5 years ago

14 answers

1 vote

Does my package asl cover facebook ads?

I am not clear on my package. Do I also get Facebook ads?

asked over 5 years ago

12 answers

2 votes

Is there a phone number for customer service?

I had cancelled my booth 2 months ago and am still seeing the $40 a month charge. The number on the statement (BONANZA COM [phone number removed]) seems to go to a voicemail with a spanish greeting (which I dont speak so dont understand) Any hel...

asked over 5 years ago