This is a PREOWNED book but 100% Guaranteed Satisfaction. Please examine the pictures carefully because the item in them is the exact one you will receive. Also, don't hesitate to ask for any other photos if needed. You may note some remnants of your book's past life - an autograph, an inscription, a dog-eared corner, or some yellowed pages. We do our very best to notate any flaws, but occasionally we may miss something. If you're not satisfied, please take advantage of our free return policy. We are a small Veteran owned business and truly appreciate your patronage. Ships well packaged and via USPS Media Mail, unless otherwise requested (may result in an additional charge). Will ship out next business day after payment is received in most cases, no more than than the 2nd business day after payment. _________________________________________________________________ Its often reported that the number one fear among American adults is public speaking. But in todays competitive business world, effective communication is a crucial skill, and the cost of being less than effective is quite high. From the White House to boardrooms worldwide, Tim Koegel has strengthened presentations, media relations and communications skills of CEOs and world leaders alike with his renowned coaching abilities. His new book, The Exceptional Presenter lays out his techniques in a format perfectly suited to todays busy world.