Masterpiece scale. Any issues after opening the product, will need to be addressed with MMC directly, as I'm unable to support this product. What you see if what will be sent to you. sale Terms Item will be sent to the name/address listed on the Paypal transaction. Seller is not responsible for import duty/tax or any other fees, if any. Seller is not responsible for shipping damage/lost (International First Class Mail packages, which can take "UP TO 45-days" for delivery, are insured automatically and included in cost of shipping) All sales are final. No return/refund/exchange. Combined shipping will be determined upon request or after purchase is made!!!!!!!