The Spring Shop mug is new with tags. White mug with cute knitted unicorn cozy. Knitted cozy has a button and is removable. Please see the pictures for all the details. The items we sell come from a variety of sources including retail stores, thrift stores, garage sales and our own closets. Because of this we may not be able to tell you everything about an item. We do tell you all we know and are as thorough as possible. Ask us questions, make us an offer! We aim for happy, satisfied customers and will do our best to make it so. We also buy and understand what it's like to purchase a product without seeing it in person. Please contact us if there are any problems. We give refunds and want to have happy customers. We use shipping material that's recycled from local businesses, as well as from the USPS.