Semipreciousking.com committed to return the best value of money. Our part if sending item not as described, you may exchange it for another item or store credit 100 % value what u paid. We will be glad to serve the original order as soon we get back the previous shipment from customer.

Secondly, customer would like to return due to any reason, in that case, it will decide case to case, but one thing sure that sending expenses will be paid by buyer and previous sending shipment charge, bank charge will not be refunded. Only product cost can be exchanged.

Semipreciousking.com committed to delivering the best possible services. We care about our customers and would like to maintain a good relationship with understanding.