We’re offering STANDARD FREE SHIPPING to the U.S.A. but it does not come with insurance. Take note of this before you order.

If there’s anything you’re unsure of or would like to clarify, please don’t hesitate to reach out. We’d be more than happy to assist you. Thank you for shopping with Pretty and Shabby!

SHIPPING POLICY
We ship all items within 3 days after ordering. Delivery times vary, depending on its destination. Once we have shipped out your items, all postal issues are out of our control. We cannot be held liable for the courier’s mistakes or delays within the Postal Service.

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

RETURNS & REFUND
We don’t accept returns unless the item is defective. With this, we require a video upon opening your parcel to return and refund damaged items.

Buyers are responsible for the cost of shipping the item for returns.
You have 7 days from item delivery to ship this item back to the seller.

Refund are subject to our final approval.

CANCELLATIONS
We don’t accept cancellations. We cater for sure buyers only.