This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

At javamossagate.shop, we want you to be completely satisfied with your purchase. We offer a hassle-free return and refund policy, as long as you follow these guidelines:

- To be eligible for a replacement or refund, buyers must contact us within 7 days of receipt with photo proof of defective or damaged items.

- We cannot be liable for any mishandling of the product(s) after delivery, or for any damage caused by the buyer’s usage.

- Sale items are final sale and cannot be refunded.

- In exceptional cases where returns are granted, the buyer is responsible for the return shipping fees to our designated address.

- Upon receipt of the returned item, we will inspect it and notify you via email if your refund has been approved or rejected.

- If approved, your refund will be processed and applied to the original method of payment within 5-7 business days.

Please note that we reserve the right to refuse a refund or exchange if the guidelines above are not met, or if the item returned is not in its original packaging and condition.