Products with quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. IROCKBAGS.com will not responsible for any shipping fees incurred. Please be advised Wholesale and Bulk orders are non-refundable. Expedited shipping cost is non-refundable

Products (excluding Clearance items) with no quality-related issues may be returned for a refund or exchange by contacting Customer Service within 7 days of receiving your order. You will be responsible for all return shipping fees incurred.

Any product that has been used does not qualify for a return or exchange. All returned items must be in brand-new condition, unused and with original tags and packaging.Bulk orders are not returnable

IROCKBAGS.com guarantees its products against material and workmanship defects within the warranty period. If a defect arises and a valid claim is received by Customer Service within the warranty period, we can offer you an exchange, repair service, or new components for replacement. Shoes are non-refundable items!