Magic Hands Neck, Back and Shoulder Massager with Heat - Featured on Oprah's Favorite Things 2019 List (Blue) Brand: truMedic High-Performance Relief! Our patent-pending Magic Hands Massager uses four powerful massage nodes that are designed to recreate the feeling of human hands to provide high-performance relief of sore and aching muscles. It delivers a massage that is so lifelike, you?ll believe it?s coming from an actual set of human hands! With reversible nodes, adjustable arm straps, and heat functionality, this powerful massager is perfect for working the kinks out of your neck, back, legs, and more. How It Works! Place the unit on your shoulders and insert your hands through the wrist supports. Use the tri-glide buckles right above the wrist supports to adjust to the wrist supports to your needs. You can use the wrist supports to manage the pressure of your massage. Press the power button to turn the unit on or off. Press the reverse button to change the massage direction. Press the heat button to activate the heat function. Specialized Materials! The massager is built to last with sleek, durable neoprene fabric and a tough yet gentle mesh covering designed to be both gentle on skin and to last you for years to come! What's Included? Included in your package are your high-performance heated massage therapy device and one A/C Adapter for recharging. Shipping and handling: We Do Not Ship to PO/APO Boxes, Hawaii, Guam, Alaska, Puerto Rico, and the Virgin Islands We only ship to the confirmed address on PayPal. Please allow 1 business days for items to ship. Large items may take 1-2 days longer Feedback: Feedback is extremely important to us and If you are satisfied with our transaction, please take a moment to leave Positive Feedback. Your Satisfaction is our Priority! If there are any issues, PLEASE contact us BEFORE leaving a neutral or negative rating so that we may resolve any concerns. We will do our best to work with you to resolve any issues Returns / Concerns: All items qualify for returns within 30 days of order. To be eligible for a return, your item must be unused, in the same condition that you received it, in the original packaging. Once we receive your item, we will inspect it and notify you. We will immediately notify you on the status of your refund after inspecting the item. You will be responsible for paying for your own shipping costs for returning your item in case we are not in fault. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted.