DAMAGES

We are not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy

INCORRECT SHIPPING ADDRESSES AND REFUSED DELIVERY

We make every attempt to validate the shipping address provided at checkout to ensure it’s recognized as a valid address by the USPS. If we cannot validate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.

We will not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.

MISSING OR STOLEN SHIPMENTS

If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible.