The product came on time, wrapped nicely & pretty good condition. It doesn't look exactly like the picture, that's on GUND's part though, just wish they would've took a picture of it instead of using the picture GUND uses. I'm not too fond of how small the legs are, not very well proportioned with the feet (even though the feet are suppose to be floppy) & I had to clip back the fur around the eyes some. Going by the picture I seen, the price was worth it, but I'm not sure I would've paid that much If I had seen what It really looks like.