The Cisco IP Phone 7960 (CP-7960) is designed to meet the communication needs of a professional worker and can handle the high demand of today's office environment. FEATURES Large, pixel-based LCD display that provides information such as: Date and time Calling party name and number Digits dialed 6 programmable line and feature keys 4 dynamic soft keys to guide users through call features and functions Built-in headset port and high-quality speakerphone with mute HOSTED PROVIDER COMPATIBILITY RingCentral Fonality 8x8, Inc. OnSip Vonage MegaPath COMPATIBILITY SCCP (Skinny Client Control Protocol) SIP (Session Initiated Protocol) MGCP (Media Gateway Control Protocol) SIP and MGCP firmware must be upgraded through Cisco CallManager(please select your firmware option) CONDITION Broken, Not Working for Parts or Repair INCLUDES (3) Three Cisco CP-7960 Phones Only NOT INCLUDED Power Adapter Handset Handset Cable Manual Original Packaging