The screen is not cracked or shattered. The iPod is not dented up. That is the extent of my knowledge of this device. I do not have any cords to test these items. The iPod pictured is exactly what you will receive. The photos show the exterior condition. If you would like other photos, please ask before purchase. I will ship within 1 business day of purchase. All items are shipped from Arkansas via USPS. The IPod is Untested and selling as parts non-working. I do not accept returns on items classified as parts. I do have a few other similar items listed as well. I will combine shipping on these items that are sold as parts only. If you purchase other items that I allow returns on, they will be shipped separately per my return policy