Magic Sofa Cover Maze and similar items

RETURN INFORMATION
You have the right to return or refund for products purchased within 30 days from the date of receipt.
Items marked as final sale are not eligible for return or exchange.
Items must be returned in original condition – unworn, unwashed, with all tags attached.
Customers in the United States are responsible for paying the return postage to Nolan Interior’s warehouse directly through the postal service.
No Restocking fee
Shipping fees & Import duty or VAT paid at time of purchase are non refundable.
Customers are required to note and monitor their own tracking.
We aim to process all returns within 14 business days of receiving your items. You will be contacted via email with the details of your processed return.

REFUNDS
We offer refunds on all eligible returns.
All refunds are processed back to the original payment method used to place the order.
Depending on the payment method, a refund can take 14 business days to clear back into the account.
Refunds are issued in USD.

LOCAL US RETURN ADDRESS
Once the return is booked online, US based customers can return locally to:
11270 Moore St, Cerritos, CA 90703, United States
Please note the return tracking details & include the corresponding order ID card in with the return items.

ORDER MODIFICATIONS OR CANCELLATION
After your order has been placed, you have 6 hours to contact our customer service department and request modifications or cancellations. After 6 hours, your order will have been placed into production and cannot be modified or canceled. A credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (14 days both from us and financial institution’s side) after order cancelled.

We are doing our best to ensure product quality and order accuracy. However, it may happen that you receive a damaged item, poor-quality or incorrect product. Thankfully it is rather unusual! But, if it is the case, we guarantee a 100% satisfaction to all of our customers by offering a free replacement order or a refund on the affected items.
All we need is your order number and a clear photo showing either the incorrect item, the poor quality or the damaged area of the item. Please contact us by email at [email protected] and one of our helpful support staff will organize a reprint or a refund for you!

WRONG SIZE ORDER
Because your order is made specifically for you, we are not responsible for refunds or exchanges due to poor fit issues. Buyers assume all risk as to style and suitability for their purchase. To help you better choose the right size, we have provided a size chart on each product page.

ORDER NOT RECEIVED
If your item has not arrived within 30 days for US order or 60 days for international order (not include 3 – 7 days processing) after having ordered, contact one of our heroes through our mail [email protected] for a full refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/ or missed parcel deliveries).

RETURNS & REFUNDS PROCEDURE
To initiate a refund, customers must contact our customer service team via email at [email protected].
Proof of purchase (receipt, order number, etc.) will be required for processing refunds.
Once the return is approved, customers will be provided with instructions on how to return the item(s).
Please carefully pack the product and attach the prepaid shipping label to the box.

Contact: We hope this Returns & Refunds Policy helps to clarify the process for returning items and receiving a refund. If you have any further questions, please don’t hesitate to contact us at: [email protected]