Seller Community Forum

I tried to pop up link at the bottom of my booth but it wont go high enough. Thanks for the help Ben Hello and thanks for your answer but that's not it. The window you are and i'm talking about, only 2/3 of it appears on my screen, the ...

asked over 8 years ago

Bonanza is showing i have 20702 items in my booth with missing fields, so i am trying to use the batch editor to fix this. Apparently my items category isn't specified, at first when I tried using the batch editor an error would come up each time....

asked over 8 years ago

I have a 3.8 oz item. USPS site states it's $2.74. I'm seeing $2.60 on other people's listings for the same exact item. The $2.60 is for Commercial First Class. The $2.74 is for Retail. Retail would be for just residents and probably me, w...

asked over 8 years ago

I always create new listings in my booth by duplicating old listings and changing the relevant information for the new item. Today I noticed when I duplicate the old item, the new listing loses all the formatting (bold text, text alignment etc.),...

asked over 8 years ago

How do I add text over my image photos? How do I use the default text uploader to load my company name on the top of the web page? I have looked all over the construction directions, and I can't find how to overlay text on my larger photos. How...

asked over 8 years ago

My thumbnails look terrible in my store. The are mainly too big. What is the fix? Is there a photo template or something? dc

asked over 8 years ago

What's the best way to sell my itens

asked over 8 years ago

Hwllo here.Maybe somebody can give advise how to sell first item on bonanza?

asked over 8 years ago

I have a vintage gold tone black onyx necklace. It has 20 pieces linked together. Each piece has a different number stamped on the back side. Can you please give me any information you might have on this piece. I have looked for days and canno...

asked over 8 years ago

I was at the library today and viewed my shop. I did NOT login as me. I just viewed it and about 4 items. At home I checked my shop stats and it said there were 0 views. What counts as a view?

asked over 8 years ago

I previously gave negative feedback on a seller. They have now refunded me for the item I purchased. I would like to change my feedback from negative to neutral.

asked over 8 years ago

I have tried everything from clearing browser cache, tried Chrome vs. Firefox nothing works. If I go to booth settings>shipping & returns and add a new shipping profile, once I am finished and hit save when I try to apply the profile to one of my...

asked over 8 years ago

How long does it take for 1)a listing done on Bonanza, published to ebay (nice feature as long as the offending live portion of the html code is removed so that ebay doesnt remove/trash the listing) 2) sold on ebay 3) when does it turn up as '...

asked over 8 years ago

Am I wasting my time trying to make the editor find and replace chunks of text in my listings...I've tried repeatedly and no luck. I don't relish the idea of manually updating 300 listings!

asked over 8 years ago

If you were around when Bonanza (Bonanzle) started you will realize the relevance :(

asked over 8 years ago

At least 1 seller that I know of has his badge, but I don't have mine. Thanks, Sandi EmbellishMart "Embellishments for your crafting, your space & you!"

asked over 8 years ago

I have an open support ticket that has now been open for nearly a month. Last info from support was 11 days ago and nobody is responding now. My webstore functions but does not allow a buyer to confirm the purchase when the system returns from pa...

asked over 8 years ago

Shipping Calculation not updated yet still charging old shipping price. I get commercial rates and its 2.60 my cost not retail for 1st class. My bonanza calculator is only collecting 2.54 Retail for 1st class the old USPS prices up to 3oz my cost ...

asked over 8 years ago

Hi, there! Am I missing something? For several days I have tried to change my shipping profiles. I enter the new info for the profile, hit Save, proof the the rest of the Shipping & Returns page, hit Save for the page. I get a little notice ab...

asked over 8 years ago

Is there a way to change the order in which items come up on my booth home page? When I view my booth, it defaults to Sort By Seller's Picks. So is there away to change my "picks" or the order in which my items are displayed on my home page?

asked over 8 years ago