Returns/Refunds Policy –

Because of the nature of the products we sell (live plants and trees) we cannot accept returns due to the items we sell being alive and their care being completely dependent on the buyer and many other factors including shipping delays or non-delivery due to shipping carrier, improper or lack of care of plants or tree seedlings, etc.

Cancellations: If it has been more than 3 hours after your order has been placed and you would like to cancel it, in most cases we can accommodate you but a 20% restocking fee (taken out of the total of your order) will be applied.

In the rare case that an order is determined to be faulty due to our actions, we will consider a partial or full refund/or replacement after reviewing your case and receiving the required documentation from you (stated above under damages)

You are agreeing to these terms when you check the “I agree to these terms and conditions” when you checkout and place an order from us.

For more information, please contact us.