There is a 14 day return policy on this item. After return is approved an RMA number will be issued. After the return is authorized and a RMA number issued the buyer has 5 business days to have the return at the carrier and in transit back to us with the tracking number given to the seller. If not in transit within the 5 business days or the tracking number is not given to us or refused to be given to us then this will void the return ad any refund with the return being refused and sent back to the buyer. Please ask if you have questions. You can find detailed return policy and other policy information in this listing. Please read before ordering.