Damaged Deliveries ~ Please contact us and provide the following images, picture of the shipping box, picture of the shipping label, picture of the damages. Often times we will not require the return of merchandise if the pictures are provided and will send a replacement shipment.

Standard Returns ~ All items must be returned in new and resalable condition as it was shipped to you for a refund within 30 days of delivery. We do not charge restocking fees, but any return sent back damaged, used, etc will be subject to deductions up to 50% or denial of credit.

Buyers are responsible for the return shipping costs. We will let you know the cost of the return shipping label, provide you the label and deduct this amount from your refund.

We will inspect your return within 3 business days and process your credit. Please contact us via Bonanza messaging if you haven’t received your refund after 3 business days. We’ll jump right on it and get you taken care of. (Monday – Friday)