This ad is for one genuine OEM Buick Heater A/C Control Panel. This is for models WITHOUT heated seats. This control is COCOA BROWN. Part Number: 20971683 This is a new take off. There may be very tiny cosmetic imperfections from storage and shipping. Please look at the pictures I have provided to make sure that this is the part you need for your vehicle. The buttons need to match up with the buttons that you are looking to replace. OEM 12-16 Buick Verano Encore Cocoa Heater A/C Control W/O Heated Seats Click images to enlarge Description This ad is for one genuine OEM Buick Heater A/C Control Panel. This is for models WITHOUT heated seats. This control is COCOA BROWN. Part Number: 20971683 This is a new take off. There may be very tiny cosmetic imperfections from storage and shipping. Please look at the pictures I have provided to make sure that this is the part you need for your vehicle. The buttons need to match up with the buttons that you are looking to replace. Payment Paypal is our accepted payment method Please be sure that the shipping address on your PayPal and account is correct and confirmed. If you want an item shipped to an address other than your confirmed PayPal address, please send me a message with your request. Shipping INTERNATIONAL ITEMS THAT ARE LESS THAN 4 POUNDS (ABOUT 2 KILOS) ARE SHIPPED FIRST CLASS INTERNATIONAL AIR MAIL. USPS DOESN'T PROVIDE TRACKING NUMBERS FOR THAT SERVICE. YOU MUST ALLOW UP TO 21 BUSINESS DAYS TO RECEIVE YOUR ITEM/S. MOST COUNTRIES GET PACKAGES DELIVERD FASTER THAN THAT. WE DO SHIP EVERY DAY, AND WE OFTEN SHIP ON SATURDAYS ALSO. We are not responsible for any customs or duty fees. Terms of Sale Please be sure to take a close look at the pictures, title, and description of items before placing a bid. We assume that any product requiring installation is installed at a professional shop as we only sell these products. We don't install them. However, I will do my best to answer all of your questions the best I can. Some of our items include installation instructions and some do not. We don't make our products. If we receive the product with instructions, it will be shown on the pictures. There is no way for use to check if the item/s will fit your car if you are from outside of the U.S.A. All items we sell are to U.S.A specifications. Pictures sell! Auctiva offers Free Image Hosting and Editing. 300+ Listing Templates! Auctiva gets you noticed! The complete Selling Solution. Track Page Views With Auctiva's Counter