Boyds Art Glass Old Wise Owl on a Rock and similar items

Returns & exchanges ….
I gladly accept returns.
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery

I don’t accept exchanges or cancellations
But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

Returns and exchange details
PLEASE NOTE RULE NUMBERS 5, 6 and 7.
1. Due to the fact that I am mailing FRAGILE GLASSWARE I only accept returns within 7 days of receipt via USPS notification.
2. Upon receipt of your purchase you are not satisfied for whatever reason please contact me prior to leaving a review so we may work things out.
3. If your purchase arrived damaged please contact me and I will promptly file a claim, You must send me photo(s) of the Box, Damage and retain everything until the claim is approved.
4. All returns must be received undamaged and with all contents that was with the order.
5. Any purchases made that were in a NEW SEALED PACKAGE will be devalued if opened. In this case I can only offer a 50% refund.
6. All returns must have prior authorization. Contact me if you have a problem through Etsy Convo, Any/All conversations must go through ETSY.
7. I do not refund Shipping Costs or Return Shipping Charges, Purchase(s) bought with Free Shipping will have actual USPS shipping costs deducted prior to any refund.

• NOTE: I WILL NOT HONOR ANY ORDER mailed to a Drop Shipper, Freight Forwarding Service or the likes. These purchases WILL NOT be covered by Etsy Buyer Protection if not received or received damaged. Tracking only shows to the shipping partner, once it is in their hands I and USPS have no control over it as to where it goes.