Midnight Gothic 4-Tier Hanging Shelf Wall and similar items

Refunds & Returns:

-All Sales are FINAL Sales and cannot be changed or altered once payment has been submitted and confirmed. This is due to the fact that these products are produced custom and per request. Please double check that all information is correct including name, address, sizing, etc. If you are unsure of anything prior to purchase, please contact me for help!

-Refunds are ONLY offered in situations where:
A) 30 working days have elapsed and your order has not been delivered as promised. Although this is a very rare and unfortunate circumstance, it can happen and if so you will be issued a FULL Refund immediately upon verification of the tracking details.
B) Order received damaged or missing parts, wrong order/item received (a replacement will be sent along with a profuse apology and discount OR you can request a full refund. Please contact me to discuss) or item received is not as described. In this circumstance, you will be asked to provide photos and a brief description of the problem in order to proceed with remedy.