Vintage Handmade Sino-Tibetan Carved Wood and similar items

This estimate is based on:

• The seller's handling time
• unspecified transit time to GB

Actual delivery times may vary. Have shipping questions? Contact the seller

Larry and I want you to be satisfied with your purchase and so offer you a 30-day return

Return Policy Procedure

If you are not pleased with your purchase, simply contact us by email or phone within 30 days of delivery of your item to arrange for its return and a refund of the purchase price

We will acknowledge your return request within 3 days

You will ship the item back to us within 3 days of the acknowledgement

The item must be returned via the original carrier (unless agreed otherwise in writing), in its original packaging, insured (if available) for its purchased price, and must be received in the same condition as when it was shipped to you with our tags and identifying marks intact.

We recommend you use delivery tracking and get a delivery receipt.

The buyer pays for return shipping and insurance, unless agreed otherwise between you and us.

After we verify the returned item is as originally sent, we will issue a full refund within 3 days.

Damaged Item Procedure

Please do not return items damaged in shipment, as doing so will void the shipping insurance.

Damage claims can only be made on items shipped with insurance.

To begin the process, please contact us to alert us of the damage.

Claims should be made through the original shipping agent. Guidelines for insurance claims vary by carrier so please check with the carrier for specific instructions.

Be sure to retain all original packaging as well as all pieces of the damaged item, as the shipping agent will request to examine them.*

In the event that you, the recipient, files the claim, we will provide you with the necessary insurance information.

For information on filing a claim through the following carriers, visit:
United States Postal Service: www.usps.com
United Parcel Service: www.ups.com
Federal Express: www.fedex.com
DHL: www.dhl.com

Note that we often insure shipments via a 3rd party insurance agent, not that of the carrier. Be sure to contact us so that we can either handle the claim, or guide you through the process.