Jellycat London Retired Bashful Reindeer and similar items

We will accept the return of purchased items when we are contacted through Bonanza.com’s messaging system and informed of intent to return and this is done within 3 days of when the buyer’s item(s) tracking history shows the purchased item(s) was/were delivered to the address the buyer has supplied for delivery of purchased item(s) as long as said item(s) are received by us within 14 days of when the item(s) tracking history shows the purchased item(s) was/were delivered to the address the buyer has supplied for delivery of purchased item(s) and as long as the item(s) are in the same condition as when they were sold by us to the buyer. Return shipping is the full responsibility of the customer. Shipping costs are not refundable.