18K 14K 9K Solid Gold Heart Signet ring, and similar items

Please contact us if there’s an issue with your order.

If there’s a valid/genuine reason you are not fully satisfied with your purchase, you may exchange or return your item for a refund (excluding shipping & handling fees) within 14 days of first receiving your order. All items must be in the same condition as they were received, unworn, with all original paperwork, boxes and any additional packaging.

ANY SIGNS OF WEAR, WATER DAMAGE, ALTERATION OR REMOVAL OF PARTS WILL RESULT IN REFUSAL OF YOUR RETURN

We DO NOT accept returns for custom/personalized orders or items on sale/discount.

We don’t accept cancellations after 12 Hours of purchase.

COUNTRIES OUTSIDE EUROPEAN UNION: In case of a return for resizing/exchange, customer is responsible for all the shipping fees+import duties and taxes that will occur. DHL returns have very high cost! This is why we always urge our customers to read all product descriptions, check all photos carefully and choose the right sizes. We are here in case you have any questions.

Please DO NOT attempt to ship the item back before you contact us.

~Thank you