Seller Community Forum

Sign in - click on My Bonanza it takes me to profile page can't get any place else. Click on arrows nothing happens. Tried to contact support nothing happens. Don't know if Ask a Question will even work. Anyone else having problems. Would someone ...

asked over 8 years ago

Hi, I have waited for more than 24 hours, but my booth is still not activated. I have sent an email to [email protected] and also sent a message in the contact form page. But I have never received any replies from Bonanza. And there's an err...

asked over 8 years ago

I'm sure that this is common but I'm another one that eBay is messing with. They restricted (no new listings for 30 days) my account for a duplicate listing that wasn't even my fault. I had already told them that this one particular item was doi...

asked over 8 years ago

Tried the batch edit & now 100 of my items have to be reviewed ? Showing not for sale, just ready for sale . Hopefully they will be back in For Sale status soon ? Not sure what I did , but I'll not do again !

asked over 8 years ago

hi, please help me, I can see the Broadcaster plain that is offered here, I understand that I will pay only after selling, but I don't understand how much I will have to pay ,please let me know,tahnk you,ziv.

asked over 8 years ago

I am new here on bonanza and I would like to import feedback from my e-bay sales to bonanza, but when I get to the I Agree button and read the policy it seems that they are going to import my items. I do not want the items imported just my feedbac...

asked over 8 years ago

Is it possible to deactivate an item without deleting it? I would like to reactivate later without starting the listing from scratch.

asked over 8 years ago

I've just started selling on Bonanza by cross-listing my Amazon inventory. I've gotten some sales and am really happy, but in the past week I've been doing this I've had 2 sales where I was out of stock and couldn't fulfill the order, because Bona...

asked over 8 years ago

I had a customer buy something today and instantly messaged me asking to have it shipped to a different address and name than what's on the account and PayPal. I know from eBay that usually the rule is only ship to eBay confirmed shipping. It just...

asked over 8 years ago

I received an email that I made a sale. It's not showing in my paypal account. Payments used to show immediately. I don't want to send it out until the payment shows in my account.

asked over 8 years ago

...on the suggestions page a few weeks ago, and since then I've been locked out of voting or submitting ideas. Why did this happen, and at what point can I participate again? Why are we limited in our number of votes when there are so many goo i...

asked over 8 years ago

I am new to Bonanza and just got my store set up. Do my relisted eBay items automatically get imported if I have the auto synchronizing set here? Does that mean I will have duplicates that have to be deleted manually? Also, does anyone know how I ...

asked over 8 years ago

I have a booth on Bonanza but I sell alot of my art at art shows and festivals. Is there a way to mark items as sold or use an app to sync my in-person sales to my booth on Bonanza? Right now, I have to delete any items from my booth that I sell i...

asked over 8 years ago

I have cancel my 1 year Gold Member, and the bonanza told me i can have a 1 month free trial, During the trial time i can cancel my gold member any time and take back the payment,but i don't receive the refund of US$290 until now. So any thing mis...

asked over 8 years ago

I have many duplicates, due to importing from ebay I wasn't aware of, and now need to pare down 500 listings down to around 250. Is there a way to delete more than one item at a time? I've deleted about 250 from over 800 but this takes way too muc...

asked over 8 years ago

Hello, When I try to download my csv file of 11 products, It only loads 5 products. I am new to Bonanza and have tried several times. Any help would be apprieciated. Thanks!

asked over 8 years ago

I just started here today, and only have one item listed so far. I just figured out that I can create my own categories, so now I'm wondering how to get my listed item into the category I made. Right now it will only show up under "All". I'm confu...

asked over 8 years ago

I am very confused about my booth. Apparently I have a web store too. I am trying to figure out out I can make categories to separate my items instead of just have pages of unorganized postings. I am unsuccessful in finding any real help. Is t...

asked over 8 years ago

Is there an easy way to convert a custom request into a custom listing for a buyer. I know that Etsy has come up with a system to make so easy. It would be nice if we had something like that here. Not sure if this is the right place to ask this qu...

asked over 8 years ago

I just had to refund a buyer via paypal. Since I did not have enough in my account, paypal is taking it from my checking account. I got a message from Bonanza stating that the buyer bought the item from my booth with an echeck and the order was re...

asked over 8 years ago