Seller Community Forum

When I search by key word for one of my items, it doesn't come out with all the other sellers' like items. What am I doing wrong? I am new to Bonanza and I thought I could tag items for easier finding for customers, but they don't have tagging her...

asked over 8 years ago

If anyone selling antique & vintage is using the TurboTraffic Packs, I'd like to know if it is working for you. Thanks!

asked over 8 years ago

I ordered 4 t-shirts on December 4th. I still have not received them. I would like to know status, and see what is going on or to get a refund of the 110.00.

asked over 8 years ago

Signed up 3 days ago account still not active. No messages have been answered. I get this promt my booth about some elves in 24 hours going to take care of everything WTF???

asked over 8 years ago

last friday i got my booth on hold with #eror 563. i have found the problem and beeing help with bonanza support. He/She told me the step that i must do and i've done it. But, until now Wednesday Jan 6 (here in indonesia) my booth still off and #5...

asked over 8 years ago

my chat fiture is off, i cant use it. its been 2 months that the chat fiture not available. is the fiture on maintenance or it is just Me who cannot use it. because as a pro member i should have to use it.

asked over 8 years ago

I was unfairly left negative feedback from a new customer who got a FREEBIE from us and is also a new customer to bonanza. They failed to contact us or follow Bonanza protocol between seller/buyer. I want to dispute the feedback. We have already r...

asked over 8 years ago

Just received the e-mail that EcommerceBytes Opens Nominations for 2016 Sellers Choice Awards. The survey is available to take and voting beings on January 17th. Anyone else receive this? [URL removed]

asked over 8 years ago

hi! I have been slowly making sales here so I thought I would sign up for a 55.00 a month plan. They just took 660.00 out of my bank. Is there a number I can call to stop this. Please? That's not what I signed up for. Heather

asked over 8 years ago

My booth does not reflect a PayPal payment being received for the item nor does it reflect the item being sold. Also there are no Bonanza fees for the transaction......If I had not received the PayPal notification, I would have no way of knowing t...

asked over 8 years ago

Are items sold on eBay that were transferred to bonanza deleted from bonanza deleted automatically when they are sold on eBay and vice versa? I am new and can't find an answer.

asked over 8 years ago

I'm trying to close out here on the ranch , was able to close my booth partially of it's merchandise . Emailed support , but that could take "24-48"hrs..uh huh maybe a week ? anybody know how to just close out without waiting who knows how...

asked over 8 years ago

I have an order that is no longer valid. How do I cancel it or remove it from my "recent sales"? Any ideas?

asked over 8 years ago

I have a few items that I sold that need to be relisted. Is there a way to do this, or do I need to make a new listing?

asked over 8 years ago

after applying rewards credit to monthly bill, how do you pay balance of less than $1.00 .thanks

asked over 8 years ago

I am new to Bonanza and can't figure out how to create and send an invoice to a buyer for multiple items

asked over 8 years ago

How do i prevent .csv importer from skipping duplicates of items with the same title but have different sizes and gender. Or any help with how to fix it in excell for it to import. [URL removed] CK BE by Calvin Klein Eau De Toilette Spray (Un...

asked over 8 years ago

At the top of the page is [URL removed] Refund Rate Explanation_message_notice_sm Great Performance [URL removed] 5th (1st percentile = best) What does 5th mean if 1st is the best? I don't recall ever giving a refund ...a lower price ...

asked over 8 years ago

I cannot see my booth or add/edit items or see anything under the stats...anyone else having problems?

asked over 8 years ago

Have been noticing a new feature on the listings in our booth- underneath the title tag there is a red emblem that resembles a rocket ship and it says "recent views 49" (for instance). It doesn't seem to do anything, no link etc., it just sits the...

asked over 8 years ago