Seller Community Forum

I can"t list my lots. I Reauthorized PayPal account A few times it does not help. Please help.

asked almost 5 years ago

I try to connect my domain and it states that the domain is in use. It is in use because I added it, but when I search for my domain, nothing comes up. Anyone know how to fix this?

asked over 8 years ago

Hi I have linked my bonanza account to my ebay account. Every time that I try to publish my bonanza listings to ebay i get the error [URL removed] This item could not be published to eBay for the following [URL removed] Invalid domestic Shippin...

asked over 5 years ago

I have alot of items that didnt come over on the import, what am i missing?

asked over 5 years ago

I have a buyer who is having difficulty with his 'cart'. Is there a way to generate an invoice to send him without him completed a purchase through his 'cart'?

asked over 1 year ago

When I sync with eBay my photos do not up-date. Bonanza does not remove the old photos and add the new ones to my ads?Is there anything I can do to resolve this issue?

asked about 8 years ago

So I have it so the shipping can not be chosen by the customers, but yet they are able to choose. Like one customer bought a heavy bonsai tree planter and chose Media Mail to CA for 5.49. I only have priority mail mark for shipping this item. It's...

asked almost 8 years ago

If we change the title of a product, it changes the url to that listing. How do we access .htaccess to redirect the old url to the new one? Thank you for your time.

asked over 6 years ago

How do I see up Free Shipping

asked about 7 years ago

I've been trying for a few days to get some items I'm selling to also be listed on ebay. I've done it with most of my items but a few of them won't go over. Originally they had faulty/incorrect UPCs but despite repeated tries of changing the UPC a...

asked about 6 years ago

I have been with Ebay for 19 years and have gotten to the boiling point with them and want to find another selling venue. I would like to import my listings from Ebay but what happens if I don't relist that item on Ebay and after 90 days it doesn...

asked over 5 years ago

all items in my booth suddenly changed their pricing from US$ to GBP. Looked all around incl. booth setup, nothing there. How do I change the currency ? Thanks!

asked over 1 year ago

I finished adding an item to my booth but "Save these changes; Customers can see them right away" option is not available and item isn't listed. An orange exclamation telling me to post my item. What's next?

asked about 7 years ago

I have a buyer who made an offer and in which I have accepted. However, I think he is not serious with purchasing. He's making up all kinds of excuses on why he hasn't paid. I don't want to wait for the 7 days expiration date as I want to relist m...

asked over 1 year ago

What URL do I use in the free traffic referal? My booth URL was said to be invalid? Thanks

asked about 10 years ago

I recently found that in China, the price of diapers is very high, and the sales volume is very high! Because diapers manufacturers have all gone to make masks, they are in short supply at present (after the Chinese found that diapers were in shor...

asked about 4 years ago

Does Bonanza have plans to add other payment options other than Pay Pal or Amazon Pay that we can offer our customers? For example maybe an payment integration with Stripe or Square. I know a year or so ago Bonanza offered a Credit Card pay...

asked about 6 years ago

I have been on Bonanza for a month and made a few sales. I opted in for the Basic broadcaster option with a 9% max fee. As of this week, I notice that two of my sales was charge a 10% fee and then a sale today was charge 11.1%. I cannot seem to fi...

asked over 1 year ago

Hi I use Google translator! Change to Gold membership to see if I don't had any sales and the result is negative. I do not know what else to do!. Thanks

asked over 9 years ago

This morning I had two feedbacks to leave for buyers from sales earlier this week. I come home and the 2 is no longer by Account. Click on feedback to leave for others and there is nothing. Anybody else have this situation?

asked almost 7 years ago