Hello Bonanza Sellers,
We’ve heard your feedback regarding the recent adjustments to our fee structure, and we want to be transparent about the reasons behind these changes and how they are vital for the long-term health and growth of our marketplace, ultimately benefiting all sellers. We understand that any fee increase raises questions, and we appreciate you giving us the opportunity to explain.
Why the Fee Structure Changed
For over a decade, Bonanza’s core fee structure remained largely unchanged. In that same period, the cost and complexity of effectively advertising online to bring active shoppers to your listings have increased dramatically. As a platform, a significant part of our effort and expense goes into investing upfront to advertise your items across various online channels. However, maintaining fee levels that were set over ten years ago meant our ability to effectively compete for shopper attention in today’s environment diminished. This directly impacted our capacity to drive traffic and maximize sales potential for the entire marketplace.
This necessary adjustment to our percentage fees allows us to make a significantly greater investment in advertising and platform improvements, ensuring we can actively work to bring more engaged buyers to Bonanza and, in turn, to your booths. We remain committed to being an affordable and seller-friendly alternative compared to other major marketplaces, and even with these changes, we are still positioned competitively to offer great value.
Introducing a Nominal Listing Fee
In addition to adjusting our percentage fees, we are also introducing a nominal listing fee. There are significant operational costs involved in hosting all of the listing data, images, and managing every item in the marketplace database, regardless of whether it sells. We found that for years, we have been incurring substantial costs hosting items that were not leading to sales.
Implementing a listing fee helps cover these essential operational costs associated with storing and managing listings. This is crucial because it allows us to better utilize the revenue generated from Final Value Fees specifically for what they are [URL removed] investing in advertising and platform features that bring in more traffic and ultimately drive sales for you.
We understand these changes require adjustment, but we believe these are necessary steps working together to ensure a vibrant, growing, and effective marketplace where sellers have a better opportunity to reach motivated buyers.
Common Questions & Clear Answers
We’ve heard some common questions from the community regarding recent updates to fees, listing management, and imports. We want to provide clear answers to help you manage your booth effectively and feel confident selling on Bonanza.
Regarding Listing Status and [URL removed]
A frequent question is about what happens when you use “Vacation Mode” or manually set listings to “Reserved” status. When you put your booth in Vacation Mode, all your listings are automatically set to “Reserved.” Similarly, you can manually change the status of individual listings to “Reserved” at any time.
The key thing to remember is that only items listed with a “For Sale” status are charged the listing fee. Items set to “Reserved” are not charged. This applies whether they were set to Reserved via Vacation Mode or manually.
About Advertising [URL removed]
If you are currently utilizing the higher 19% or 30% advertising levels, rest assured that you will not automatically be dropped down to 11%. We will continue to offer these higher levels for sellers who wish to invest in additional promotion. The change moving the base level to 11% is simply to help cover the rising costs of advertising across all channels.
The 11% advertising level will include all the same advertising channels that are currently available to sellers at the 9% level.
Understanding the Active Listing [URL removed]
You asked when the active listing fee is charged and how it appears on your bill. This fee is calculated on the 1st of each month for any items that were active (“For Sale” status) at any point during the previous month.
[URL removed] The active listing fee is capped at $20 per month, regardless of how many items you have listed. This ensures that sellers with larger inventories can continue to list their full catalog without excessive fees.
It is not charged like a separate, automatic membership fee. Instead, it is added directly to your current balance due, just like Final Value Fees (FVF) are.
Good news! Yes, you can use your tokens to help pay for the active listing fee.
You can read more about billing on Bonanza [URL removed] All About Billing On Bonanza
Tips for eBay/Amazon [URL removed]
We know managing your listings is important. Currently, there isn’t a feature to limit the number of listings imported from eBay or Amazon or to select specific listings during the initial import process itself. The importer will pull all eligible items.
However, you have control over whether imported items immediately go live in your booth. By default, they post for sale automatically. If you prefer to review them first, you can update your import settings. On the “Selling > Import from eBay” page, look for “eBay import settings,” click “Show more import options,” and change the setting for when items are posted for sale to require manual approval.
If you find items in your booth after importing that you don’t wish to sell on Bonanza, we recommend setting them to the “Reserved” status instead of deleting them. This not only keeps them hidden from buyers but also prevents them from being identified as “new” items and potentially re-importing repeatedly.
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GravityVideo Reputation: 155 See GravityVideo's booth |
It’s a shame we only got this newest email so late before the new fees kick in. I already deleted hundreds of listings. I wish everyone here much luck.
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xt5night918373 Reputation: 12 See xt5night918373's booth |
My commentary.
“We found that for years, we have been incurring substantial costs hosting items that were not leading to sales.”
This makes complete business sense. I’ve seen sellers who have been on the site for a decade with less than 5 sales a year, some for years without even one sale a year. They have thousands of items for sale. While I disagree that $20 is a fair price for the max listing fees, I understand the reason. I would prefer an entry level booth fee, like Shopify who offers a $5 starter plan with unlimited products and a very basic store.
“The change moving the base level to 11% is simply to help cover the rising costs of advertising across all channels.
The 11% advertising level will include all the same advertising channels that are currently available to sellers at the 9% level.”
The 11% FVF is understandable. Bonanza had probably the lowest FVF of actively advertised marketplaces online.
“The key thing to remember is that only items listed with a “For Sale” status are charged the listing fee. Items set to “Reserved” are not charged. This applies whether they were set to Reserved via Vacation Mode or manually.”
My first impression is there are a LOT of sellers who have hundreds or thousands of items that just aren’t seasonally in demand. You could set the christmas items to reserve in Feb-Aug, set spring/summer items to reserve in Sep-Jan. That’s if you plan on remaining at Bonanza of course. All this can be done in a few minutes in the bulk edit if you have items sorted in booth categories.
My biggest concern about it all is the listing fee cap of $20. That’s a lot for lower volume “hobby” type sellers. I believe it would be better to have them laid out in blocks, where you could get a starter booth for $5 or so with up to 1000 listings, and maybe keep the silver plan at $20 for up to 5000. Then anything above would need the gold or higher.
Just my 2¢. Take it as you want. Now that I have clarity on it and healed up from surgery (yeah that too!) I’m about to go on a listing spree. The reputation I built on here is worth me paying for the site, my handful of test listings are on google shopping, and I have gotten pretty good traffic to all of them.
If it doesn’t work for you, by all means I’d say leave but be smart. You can backup your listings easily with the bulk exports. Leave them reserved a while in case you change your mind. But good luck whatever you decide!
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GravityVideo Reputation: 155 See GravityVideo's booth |
They answered the questions we had but I think they are shooting themselves in the foot.
We removed over a thousand listings and we’re sure most people will.
We will not pay fees for long-sale listings with a small chance of selling here when we know they will eventually sell on otherBay where we already have them listed and we know buyers purposely go there to search for them.
Bonanza is a secondary site and they should act like it.
There is no room to pretend they are the main character or even in the top 5 in this game.
But taking 9% Google to 11% for Google we can understand.
The math there, taking a hundred dollar item is making them an extra $2ish. That is 66 months of 3 cent listing fees.
They should just eat that if they want a shot at our long sale $300 items at 11%.
Now they lose out. Period. They WILL sell on otherBay.
And this joke about it is for “costs associated with storing and managing listings” but we wont charge of they are set to reserved where they are literally still hosted is hogwash.
Bonanza had ONE thing going foe them, better Google exposure.
If they ruin that, they are done.
They should rethink forcing sellers to remove listings from the site.
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Thank_You_Cards Reputation: 214 See Thank_You_Cards' booth |
I just sent a message to customer support basically saying with 8500 items listed and only a few sales a month over here, it just isn’t affordable. If they advertised and got an APP, maybe more people would shop here. Even JUST an increase in final value fees would be understandable, or but paying 20/month if I have one sale a month just isn’t worth it when my items are listed elsewhere and actually sell. Remember here we also pay paypal fees on the item, tax, and shipping, so the fees in total come out to more than ebay, depop, mercari, or poshmark. I have my fees set at 13% already, and they are always 15-16% (not including paypal fees) due to the fees on shipping and their .25 fee. Add in the paypal fees and I’m paying 20% on the item, tax, and shipping, which is more than any other platform.
They’d make more revenue getting more sellers and customers, but they are driving us away instead. I have been selling for years, but deleted my items last night, aside from 50 just to keep my account open.
It’s sad.
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downrightspecialkids Reputation: 91 See downrightspecialkids' booth |
I think it was vital for him to mention where he is planning on putting his advertising efforts in at. I know that for a long time people have been wondering what happened with Google shopping. This was some months back that they sort of talked about the slow down of it but never really gave any real information on it.
Thanks for posting the email into the forums.
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EmpressDepot Reputation: 7265 See EmpressDepot's booth |
I actually never got this follow-up email for either of my stores. Talking about failing to communicate…
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ThePostcardDepot Reputation: 37 See ThePostcardDepot's booth |
*i wonder how many sellers on here didn’t get either email nor log into this seller forum & are 100% in the dark about all of this, only to get smacked with a $20.00 extra fee on their bill for May…… probably a pretty lucrative bet if 90% of sellers aren’t even aware…
the real impact will begin next month when all sellers realize what is going on & the mass exodus occurs
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Fortress_Lemonade Reputation: 56 See Fortress_Lemonade's booth |
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