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Ebay / bonanza updating issue
Upvote this question 2 Downvote this question

I sold a couple of things here on Bonanza, a very RARE occurrence! And checked to make sure they were removed from my eBay listings. One was, one wasn’t.. it was still listed for sale. This is VERY concerning. eBay doesn’t like it when you sell an item you don’t have and you’ll get a ding against your eBay account when you do. Too many dings will affect your Top Rated Seller status. To anyone that sells on both venues, I’d check each item sold on Bonanza against your eBay listings to make sure they were removed.

asked 6 months ago

Old-TimeTreasures
Reputation: 33
See Old-TimeTreasures' booth

2 Comments

Littleblackdog says: October 28, 2023

You should always go back to eBay and end the item listing yourself! That’s the only way to be certain the item isn’t still listed on eBay if sold here.

Junction_Discount says: November 08, 2023

I have had the opposite issue more often, thankfully. I do most of my business on eBay. But for the 2nd time now, I’ve had Bonanza not properly sync items from eBay that have sold, and sold them again on Bonanza, and had to go through their RIDICULOUS cancellation/refund process.

2 Answers

This is an official Bonanza response.

Hello Old-TimeTreasures,

Thanks for your questions. Sorry to hear about the difficulty that you have had with this issue. For account specific assistance, I highly recommend that you reach out to our support team directly using the “Help” drop down menu at the top of any Bonanza page, or by sending us an email to [email protected]. We will be more than happy to look into any potential problems that you may be having with the eBay importer tool.

Thanks!

answered 6 months ago

BonanzaBrandon
Bonanza Staff
See BonanzaBrandon's booth
Upvote this answer 0 Downvote this answer

This is not just a single person issue.. we all have this issue if something “happens” to sell on Bonz… and We All… would like to know the response to this question… Why keep it private….

answered 6 months ago

Bluefrogstomp
Reputation: 21
See Bluefrogstomp's booth

1 Comment

Junction_Discount says: November 08, 2023

Agreed. It happened enough times to me that I’ve closed my booth. It’s not worth the trouble from the VERY few sales I actually get from here, and then have to spend days fixing it. I make more in a day on eBay than I do in a year here.

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Asked: 6 months ago

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