A theif!!!!

The seller requested fedex to return package to them. Ive already paid for the item, is there a live customer service number

asked over 4 years ago

SylviaH326
Reputation: 10
5 Answers

Unfortunately Bonanza doesn’t have a phone number you can call, but you can try emailing [email protected] I think there is not much Bonanza can do, but you should definitely take action with Paypal or your bank/credit card (however the item was paid for) if you haven’t heard any explanation from the seller.

answered over 4 years ago

If you are asked to pay for the return, you should be able to send it back ANY way you want. If the seller is paying for the return, then they might want to choose the method. However, they could have a shipping label generated and emailed to you. You then print it out, stick it on the package and drop off at a FedEX location. Maybe even call for FedEX pickup.

Either way, if you return it, make sure to get TRACKING information on the package.

More specific advice from Bonz members may need more information on why the package is being returned.

answered over 4 years ago

tomwayne1
Reputation: 8637
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2 Comments

SamPuzo says: January 01, 2021

SylviaH326 was saying he paid for this item and the seller called FedEx which the seller used to ship the item and the seller called FedEx to intercept the package.

musicguy says: January 02, 2021

You’re right. I misinterpreted his question. But my answer is good for buyers who need to return an item.

Don’t worry, there might have been a mistake in the work of the courier. You will have your money or item anyway, don’t worry

answered over 4 years ago

check the tracking, if it is indeed return to sender, you can always get a refund. If you paid with paypal you can provide them the tracking number and let them know you didn’t get the item, they will refund you. If you pay with credit/debit card, you can contact them and ask for a charge back due to you didn’t get the item. Don’t worry, either way you are covered as long as it’s valid.

answered over 4 years ago

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answered over 4 years ago

MuhammadA1718
Reputation: 22
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