Where are my listings?

I had almost 300 listings, today there are only 75. What gives????

asked over 5 years ago

3 Answers

This is an official Bonanza response.

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Hi everyone! We experienced an issue with the eBay importer over the weekend that took down some listings for users. We were able to identify the issue fairly quickly and everything looks to be working properly now. If you see missing listings from your booth, they should be brought back over once a new import completes.

If your items don’t import back over to your booth on your next import, please reach out to us in support so we can work with you directly and help get everything sorted out!

selected by Bonanza as the best answer

answered over 5 years ago

You need to contact support if you haven’t already done so.
https://www.bonanza.com/site_help/contact_us

answered over 5 years ago

Yes, I lost my eBay synced listings on Bonanza early Sunday morning & put in a support request yesterday morning. Was advised that the tech has been advised and “are working on it”. It would be helpful if Bonanza made an announcement about the estimated scope of the problem and timeline for restoration of listings. I’ve got 12,000 listings MIA.

answered over 5 years ago

1 Comment

cshort0319 says: September 17, 2018

Ouch!

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