I am no longer getting any emails from Bonanza. I looked at my account yesterday and saw an offer and 2 questions from 2 weeks ago that I never got emails on. My email is set to accept emails from Bonanza and they are not going into a spam folder – they just stopped sending them. How can I get this fixed?
shopon Reputation: 10 See shopon's booth |
Hey everyone,
Two things we recommend before emailing us is to make sure the emails aren’t in your spam/promotions folder. Second, we recommend adding “[email protected]” to your safe sender or email contact list to ensure pertinent messages regarding your Bonanza account arrive in your inbox.
You can read more about adding Bonanza to your safe sender list on the following [URL removed]
https://www.bonanza.com/site_help/miscellaneous/safe_sender_instructions
If you’re still not receiving emails like you used to or they’re just not appearing in your inbox, please email us at [email protected] and we’ll be able to look a little deeper into the situation.
bonanzajon Reputation: 1539 See bonanzajon's booth |
Same here – no bill notifications, no sales notifications (when there is one). I log in every day otherwise I’d miss everything. My last bill went on my Discover card, which I really don’t like because it’s never more than a few dollars. Prefer to use PayPal. This month I remembered to check the bill just in time to pay with PP.
This has been like this for me for quite a while now. Anyone else?
maydamart Reputation: 281 See maydamart's booth |
We have been getting emails from Bonanza with sales and a few offers. So it seems to be working for us. Wish they would send a notification of bills due, I thought they use to send them.
A2z4u2c Reputation: 1291 See A2z4u2c's booth |
You can always pay with PayPal.
If you view your invoice on-line (which you can do anytime) Selling Dashboard> Billing by the 5th (? maybe it’s the 4th) the PayPal option is there. If you make other sales throughout the month and want to pay them right away, just send support a note stating you want to pay your account now, and they will happily put the button up for you.
Once_Again Reputation: 525 See Once_Again's booth |
Viewed: 1116 times
Asked: over 6 years ago
Latest response: over 6 years ago
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