It says on Help that it appears on checkout but I can’t see the link for it. How do I make an offer?
I’m confused because someone made an offer at the full price. I don’t understand how that happened so I tried to do it myself but I can’t find the option to do it.
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miraworks Reputation: 10 See miraworks' booth |
This is an official Bonanza response.
Hello miraworks
Thank you for your question and welcome to the Community Help Page!
If you wish to submit an offer, use the “Make an offer” link located under the payment options on the order.
Here is additional information from our Help pages
https://support.bonanza.com/hc/en-us/articles/360001115812-How-do-I-make-an-offer-
You will only see this option if the seller accepts offers.
If you need additional support please email our award-winning support team and we will be glad to assist you further. Contact us at [email protected]
Thank you!
Kind Regards
Wanda T.
Happiness Producer
Bonanza Support Team
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bonanzawanda Reputation: 1046 See bonanzawanda's booth |
2 Comments
Not everyone has their booth set up for offers, so there may not be a link for that on some items,
Normally, if OBO is set up for a booth but offers are still coming, this usually means someone is trying to buy an item that the booth does not have shipping set up for the buyer’s location (usually international).
Another reason is that the buyer entered the zip code wrong (typing error) or some other information of the buyer’s address kicked it out.
IN both cases the offer is made so that you can investigate (contact buyer or decide to ship internationally).
I have turned off offers on my booth recently due to the system being a bit glitchy lately and I too have been getting offers at the full price (meaning with the shipping costs) even with it off and no apparent error in the shipping address
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ccmom Reputation: 12648 See ccmom's booth |
4 Comments
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3 Comments