I ordered two items, one listed as $7, the other as $10. Shortly after submitting this order, I received an email informing me that these prices were incorrect, and that the actual prices were $112 and $115. I believe the seller handled the situation well, offering $12 to $15 dollars off for each, as well as apologizing for the mistake. I received a refund, and the prices listed on the site were corrected, but I was wondering if there were any policies for this sort of situation.
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CheyenneC35 Reputation: 10 |
That is a huge price difference as far as mistakes go, not sure how they missed that. I don’t believe there are any policies for that it was simply an unfortunate error the seller made but if they fully refunded you then the matter will be considered closed by Bonanza as well as any payment processor.
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Jewelsbelegance Reputation: 307 See Jewelsbelegance's booth |
If a seller imports AUCTION listings from eBay, the Bonanza import function copies the starting bid price (or maybe the current bid price) and uses it as the Buy It Now price on Bonanza. It is up to the seller to make adjustments after importing item. However, mistakes do happen and nobody should take advantage of a person’s mistake and expect to get an item that is worth $100 for only $7.
From Bonanza’s help [URL removed]
• Starting bid price imported for auction listings. Since the true/best price of an item listed in auction format is unknown, we don’t try to guess at the price of your auction items. The importer will copy the starting bid price set for the auction as the “Buy it Now” price. Your best bet is to set their price using the batch editor after importing your items.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
Viewed: 853 times
Asked: over 6 years ago
Latest response: over 6 years ago
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