How do i handle an email mismatch between bonanza and paypal?

I am in the process of changing my email provider/address. I had updated it in PayPal, but had not yet done so in Bonanza. Some made a purchase from my booth and the payment is pending because PayPal does not recognize my old email. I have just updated the email in Bonanza but wonder if there is anything else I need to do to in order for the payment to process.

asked about 6 years ago

1 Answer

You will probably have to contact the buyer to repurchase (after cancelling the first one). I do not believe there is a way for bonz (but you can contact support to find out) to retro-actively change the information going to PayPal.

answered about 6 years ago

ccmom
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