I have noticed not just in my listings, but in others as well, that the pictures don’t always show completely. What is going on with that? It is black on either side of a pic and all you can see is a long strip of the actual picture. Any one else having this problem. To me it is a problem as when I look at an item and I am sure that when a customer does too, that they want to see just about as much of it as they can. Not one third of it.
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shilowsboutique Reputation: 49 See shilowsboutique's booth |
Hi @ shilowsboutique,
Thanks for reaching out and sorry to hear about the trouble. It sounds like you may be experiencing a browser issue. We recommend clearing your cache to see if that helps. Here are instructions on how to clear your [URL removed]
[URL removed]
If clearing your current browser’s cache doesn’t work, we recommend trying a different browser or device to see if the problem persists. Hope that helps!
Kind regards,
The Bonanza Team
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BonanzaKaty Bonanza Staff See BonanzaKaty's booth |
I have been using google chrome for the longest time with Bonanza and I never had this issue till recently. Clearing the cache did nothing, i did use firefox and it works fine. But why the sudden problem with using chrome I wonder?
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misskeech Reputation: 1958 See misskeech's booth |
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