Bonanza webstore 10% discount code and 13% bonanza fee charged

I am a Bonanza Gold Member as well as havr a Bonanza Webstore. I realize Bonanza booths and webstores share certain functions, i.e., listings, shipping and possibly discounts? In order to promote my webstore, bargainbuffet.co, I sent out coupons to customers who had purchased items from my booth for a 10 OFF discount code to order on my webstore/website for 10% discount. Yesterday I received my first buyer who used the 10 OFF discount code but I was also charged 13% by Bonanza for a total of 23% final value fees. From the fees, it appears the buyer was able to use the 10% off code on my Bonanza booth although my coupon clearly stated to use my domain name, bargainbuffet.co for the discount. It would be very cheesey to tell a buyer the 10% off code could not be used after the fact that they purchased an item, whether it was from my booth or webstore. Buyers don’t care…they just want the discount. It defeats the purpose to pay for a gold membership plus pay a monthly fee of $25+- for a webstore and also pay Bonanza final value fees and discount codes, if there are no safeguards which happened in this example. Maybe I overlooked a setting to make the discount code exclusive to my webstore. If not, surely there is a fix to this. Otherwise, it hampers webstore owners in their ability to market their website and offer incentives for potential buyers. I would appreciate any tips and info which will solve this problem. 23% is quite hefty on top of gold membership and monthly webstore fees.

asked almost 6 years ago

1 Comment

TrinketBox says: June 12, 2018

the two are tied together..on bonz..only thing I can think of is to delete the coupon from your booth settings..I do not know how that would affect its effectiveness to the webstore…though.

3 Answers

Did the buyer purchase through your booth instead of the web store?

answered almost 6 years ago

tomwayne1
Reputation: 8637
See tomwayne1's booth

2 Comments

bargainbuffet4you says: June 12, 2018

Yes

tomwayne1 says: June 15, 2018

That’s why you were charged the 13%. You have your Booth advertising level set up for 13%. In order to have NO fees, buyers have to purchase through (by clicking on item in web store) your web store (even though payment processing is done through Bonz the same way booth purchases are made).

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answered almost 6 years ago

okanga101
Reputation: 708

Does anyone know the answer to this? If I set up a coupon code on my booth, will it automatically work on my webstore?

answered almost 6 years ago

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