I am a Bonanza Gold Member as well as havr a Bonanza Webstore. I realize Bonanza booths and webstores share certain functions, i.e., listings, shipping and possibly discounts? In order to promote my webstore, bargainbuffet.co, I sent out coupons to customers who had purchased items from my booth for a 10 OFF discount code to order on my webstore/website for 10% discount. Yesterday I received my first buyer who used the 10 OFF discount code but I was also charged 13% by Bonanza for a total of 23% final value fees. From the fees, it appears the buyer was able to use the 10% off code on my Bonanza booth although my coupon clearly stated to use my domain name, bargainbuffet.co for the discount. It would be very cheesey to tell a buyer the 10% off code could not be used after the fact that they purchased an item, whether it was from my booth or webstore. Buyers don’t care…they just want the discount. It defeats the purpose to pay for a gold membership plus pay a monthly fee of $25+- for a webstore and also pay Bonanza final value fees and discount codes, if there are no safeguards which happened in this example. Maybe I overlooked a setting to make the discount code exclusive to my webstore. If not, surely there is a fix to this. Otherwise, it hampers webstore owners in their ability to market their website and offer incentives for potential buyers. I would appreciate any tips and info which will solve this problem. 23% is quite hefty on top of gold membership and monthly webstore fees.
bargainbuffet4you Reputation: 53 See bargainbuffet4you's booth |
Did the buyer purchase through your booth instead of the web store?
tomwayne1 Reputation: 8637 See tomwayne1's booth |
okanga101 Reputation: 708 |
Does anyone know the answer to this? If I set up a coupon code on my booth, will it automatically work on my webstore?
happyshopping810 Reputation: 12 See happyshopping810's booth |
Viewed: 906 times
Asked: almost 6 years ago
Latest response: almost 6 years ago
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