Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Explore Pino Silvestre’s world of exquisite fragrances. Each scent is a masterpiece, crafted from nature’s finest essences. Experience timeless elegance and sophistication with our unique collection. Indulge in luxury – your journey to an unforgettable olfactory experience starts here.
Shipping policy
Pino Silvestre Luxury Shipping Policy
At Pino Silvestre, we believe that the experience of acquiring our premium fragrances should be as exceptional as the scents themselves. Our commitment to excellence extends to our shipping policy, designed to deliver your chosen fragrances swiftly, securely, and with a touch of luxury.
1. Swift Dispatch Promise
All orders are processed and prepared for dispatch within 48 hours of placement. Our dedicated team ensures that each order is handled with care and attention, ensuring a prompt start to your journey of luxury.
2. Complimentary Standard Shipping
We are pleased to offer complimentary standard shipping on all orders. Expect your exquisite fragrance to arrive at your doorstep within 7 days or less, ready to transform your world.
3. Luxurious Packaging
Each fragrance is encased in bespoke packaging, reflecting the elegance and quality of the contents within. Your scent will be cradled in velvet-lined boxes, secured and sealed, ensuring its pristine condition upon arrival.
4. Safe and Secure Delivery
We partner with renowned shipping carriers, experienced in handling luxury goods. Each package is insured for its full value, providing peace of mind that your investment is protected every step of the way.
5. Real-Time Tracking
Upon dispatch, you will receive a tracking number, allowing you to follow your package’s journey in real-time. Our customer service team is always on hand to assist with any queries regarding the status of your delivery.
6. Signature Upon Delivery
To ensure the safe receipt of your fragrance, our shipments require a signature upon delivery. This added layer of security guarantees that your purchase reaches you directly, handled with the care and discretion it deserves.
7. International Shipping
Pino Silvestre delights in bringing luxury to every corner of the globe. International shipping options are available, with delivery times and costs varying by destination. Please consult our website or contact our concierge service for specific details.
8. Exceptional Service
Our dedicated customer service team is committed to providing an unparalleled shopping experience. For any special requests, shipping queries, or additional assistance, our team is ready to ensure your satisfaction.
9. Environmental Responsibility
We believe luxury and sustainability go hand in hand. Our shipping materials are selected for their environmental friendliness, aligning with our commitment to responsible luxury.
10. Changes and Cancellations
Should you need to make changes or cancel your order, please contact us as soon as possible. While we strive to accommodate such requests, we cannot guarantee changes once an order is processed.
Your experience with Pino Silvestre is our utmost priority. From our store to your doorstep, we ensure each step is imbued with the luxury and care synonymous with our brand.
Return policy
None: All purchases finalSeller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings. Free shipping on orders over $50.00
Seller badges
