Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Shipping policy
Payment
PayPal is the only payment method we accept.
Please make sure you have a valid/confirmed PayPal account prior to bidding. All PayPal payments must be confirmed (shipping and billing addresses must match).
Payment must be made within 48 hrs of the auction end time.
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
Delivery details
Standard Service includes China post airmail and ePacket.
Expedited Service is China Post EMS.
We ship Monday – Saturday excluding holidays. Please send us an email BEFORE your payment if you wish to change shipping address.
Standard Service takes about 15-30 business days (Except for Italy, Russia, Ukraine,Kazakhstan, East Europe and South America, which will take 30-45 days). Please note that this service is NOT trackable.
Expedited Service takes about 10-15 business days.
The shipping time during Holiday Season (Christmas, Chinese New Year etc.) could be longer than usual.
Please add another 5-10 days to the normal delivery time.
Note: ePacket is not available for buyers from Costa Rica, so shipping time is generally 3-5 weeks
Terms of sales
All items sold by us are being described to the best of our abilities, as accurate as possible, and with utmost conscientiousness on our part.
However, to avoid any potential oversights, we request your assistance in helping us to make this a mutually satisfactory transaction by thoroughly reviewing item description and photos, and asking all questions prior to bidding.
Please Note color representation are subject to manufacturing variance and may not be exact. Also note that monitor settings may vary from computer to computer and may distort actual colors. Please read these terms thoroughly before placing your bid.
About us
Return?Please read all descriptions provided before you bid. While every step has been taken to ensure that we ship out correct item, there might be a rare occasion when you receive items that are different from the description. In such case, please contact us immediately so we can remedy the situation. Your satisfaction is important to us and we value your business.
It is impossible to address issues if we do not know about them!
Contact us
*If you have any questions, concerns, welcome to email us. We will respond within 24-48 hours, in most cases sooner. We work 6 days a weeks. If you haven’t heard from us in the allotted time, please make sure to check your spam folder.
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.
We request that you contact us BEFORE you give us neutral or negative feedback, so that we can address your concerns satisfactorily .
Return policy
Full refund available within 30 daysSeller coupons & discounts
Shipping discount: Items after first shipped each discounted
Seller badges
