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Booth Details, Discounts, and Policies Return to booth

Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!

Booth overview

Welcome to Kimberly’s Candles and More online candle store. I hope you enjoy my hand poured candles. I have searched until I feel I have found not only top quality blended waxes, but also high quality fragrance oils and dyes. I use only lead free wicks!

Customer satisfaction is extremely important to me, here’s what a few of my customers have to say:

Sue S. 2008-10-21
Kim I just love your candles and put in an order a few minutes ago. I’m going to give a lot of candles for Christmas this year!!!!!!!!
From: Albany Oregon

Carol G. 2008-10-18
Kimberly, I’m so glad I tried your unscented Goat’s Milk Soap. It’s very very good! I have a difficult time finding soap that I like or that agrees with me. No rash, the PH is perfect, my skin doesn’t feel tight and I’m not itchy after using it. It leaves my skin moisturized and incredibly smooth. I’ts wonderful and I thank you very much. If you ever make a liquid unscented goat’s milk soap, I’d like to try it. I bought the six bars of soap to give to friends so I can share my good find. Keep up the great work!
From: Sequim, WA

Roblyn H. 2008-07-09
I received the candle today. It is absolutely scrumptious! Love the color! Love the scent! My kids are fighting over who gets to smell it next…..so you know you have a hit on your hands! I think I know where I’m buying all my Christmas presents this year! Expect my order this Fall.
From: Prairieville, LS

Whitney 2008-05-12
Kimberly, I can`t thank you enough for these great candles! When I opened the box, the smell was wonderful!!! I`ve attached a picture of how I am using them as a favor. We are sending our friend off to Hawaii to her new job, and are having a party for her. And…I get to keep a few for myself. Thank you for sending the extras!!! Take care, and good luck in your business!
From: Broadalbin, NY

Shipping policy

Shipping Policy:

It’s really hard to be exact with the shipping prices. The shipping price you see is only an estimate. If the actual cost is more than $1.50 off, I will gladly refund you the difference minus a shipping and handling charge of 50 cents.

I use USPS only. I DO NOT offer free shipping.

Processing Information:

I do not have a large stock on hand, and most orders are hand poured as I receive them. Please allow 3-5 business days to process your order and up to 10 business days during the holiday season. This does not include shipping time.

Return to booth

Return policy

Refunds available: See booth/item description for details

Returns:

I really do want you to be happy with your purchases. I highly recommend you ordering small amounts at first or ordering a variety of scents before you commit to a large order of all one scent.

If a product is defective, I’ll do a full refund including shipping within 30 days (ie. a tart melt warmer doesn’t warm). You must return the merchandise and all of its packaging within the 30 day time period.

If you decide you don’t want the item, I’ll refund any unopened and unused merchandise minus any shipping within 10 days. You must pay all shipping costs.

Miscellaneous details

I ship using USPS. It’s really hard to be exact with the shipping prices. The shipping price you see is only an estimate. If the actual cost is more than $1.00 off, I will gladly refund you the difference. Example: I quote a shipping price of $6.99 and the actual cost is really $5.40 I will refund $1.59. If the cost is actually $6.50, then I will not refund the difference.

I really do want you to be happy with your purchases. I highly recommend you ordering small amounts at first or ordering a variety of scents before you commit to a large order of all one scent.

Processing Information:
I do not have a large stock on hand, and most orders are hand poured as I receive them. Please allow up to 7 business days to process your order.