Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Builders of Modern Rustic and Vintage Industrial Furniture and Signs.
We’re Combine 9 Design, a company that specializes in designing and building unique, one-of-a-kind, custom industrial furniture for your home, office, retail store, hair salon, bar or . . . you name it!
What began as one person wanting to make something out of nothing is now a team of professional craftsmen. We have made thousands of custom pieces for people all over the country (and international as well).
We are here to offer unique pieces crafted and created especially by us, especially for you. Our products are built to last a lifetime, and yet are interesting and functional.
Since most of our pieces are made-to-order, we welcome modifications to the designs and size. We love stirring the pot of creativity and going beyond the usual; if you can provide the sketch, we can build it.
In addition to countless beautiful homes, our products can be found at many Fortune 500 companies including Google, Disney, Hard Rock Café, Bose, Vans, Hilton Hotels, and even a Microsoft Xbox ad (yeah, we were pretty stoked!). We’ve also had our pieces on numerous TV shows including HGTV’s House Hunters and NBC’s About a Boy. We even shipped a piece to George Clooney’s home!
What you can expect from us:
• You can expect items to be exactly as described. If something doesn’t meet your expectations, you’ll find that we will do whatever it takes to make it right. We take enormous pride in our work and strive to exceed customer expectations.
• We will pack your pieces for a safe journey and we ship worldwide.
• Questions? We’ll answer your email or phone call quickly and personally.
We’ve grown a little over the past couple of years and are fortunate to have a great team that makes our business run smoothly. We wouldn’t have the great reviews and satisfied customers without them. We are a small company that is proud of providing real people with real jobs right here in the US.
Shipping policy
Unless otherwise stated in the listing description, shipping charges must be adjusted for your area. Please email for shipping cost prior to purchase. Do not use Bonanza’s shipping calculator as it does not work for larger items such as furniture. Smaller items that can ship UPS will have set shipping cost listed in description and do not need to be adjusted (and will state such in the description). Be sure to scroll to the bottom of the listing for shipping notes on each piece.
AGAIN, DO NOT RELY ON BONANZA’S SHIPPING CALCULATOR – IT DOES NOT APPLY TO OUR SHIPMENTS. EMAIL FOR SHIPPING QUOTES INSTEAD.
*ALL ITEMS WILL BE QUOTED FOR STANDARD DELIVERY UNLESS OTHERWISE REQUESTED (MEANING, THEY’RE A SHIPPER AND ARE NOT TO BE EXPECTED TO BRING YOUR ITEM INSIDE YOUR HOME, UPSTAIRS, UNWRAP IT, ETC.). IF YOU WOULD LIKE A QUOTE ON INSIDE DELIVERY, BE SURE TO INDICATE THAT WHEN REQUESTING A SHIPPING QUOTE.
In the event an item gets returned to us as undeliverable, shipping will be charged both ways and the cost of the items will not be refunded (due to the custom, made-to-order nature of our work). In that event, we would be happy to ship it again, but the buyer will incur additional shipping costs. Please inspect the shipment for any damage and contact us immediately. In the unlikely event there is any damage or other issues, it must be indicated on the shipper’s paperwork at the time of delivery. Returned items must be received with the original pallet. If your order is eligible for a return, the pickup must be scheduled within 14 calendar days of receiving the shipment.Additional policies and FAQs:
Please request a shipping quote and any requests for modifications PRIOR to purchase. Additionally, if you are using a mobile device to view our listings, please be sure to read the actual description of our items for pertinent information.
Return policy
None: All purchases finalMiscellaneous details
Returns and exchanges
We don’t accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details:
Due to the custom, made-to-order nature of our items, all sales are final and orders are non-cancellable (we’re building the piece just for you). In the event an item is damaged during transit, rest assured your item is insured and we will repair or replace it. Please see the shipping policy section for more details.
Payment:
We accept VS, MC, DI, and AmEx. We also accept Paypal.
Shipping:
Unless otherwise stated in the listing description, shipping charges must be adjusted for your area (zip code). Please email for shipping cost prior to purchase. Do not use Bonanza’s shipping calculator as it does not work for larger items such as furniture. Smaller items that can ship UPS will have set shipping cost listed in description and do not need to be adjusted (and will state such in the description). Be sure to scroll to the bottom of the listing for shipping notes on each piece.
AGAIN, DO NOT RELY ON BONANZA’S SHIPPING CALCULATOR – IT DOES NOT APPLY TO OUR SHIPMENTS. EMAIL FOR SHIPPING QUOTES INSTEAD.
*ALL ITEMS WILL BE QUOTED FOR STANDARD DELIVERY UNLESS OTHERWISE REQUESTED (MEANING, THEY’RE A SHIPPER AND ARE NOT TO BE EXPECTED TO BRING YOUR ITEM INSIDE YOUR HOME, UPSTAIRS, UNWRAP IT, ETC.). IF YOU WOULD LIKE A QUOTE ON INSIDE DELIVERY, BE SURE TO INDICATE THAT WHEN REQUESTING A SHIPPING QUOTE.
In the event an item gets returned to us as undeliverable, shipping will be charged both ways and the cost of the items will not be refunded (due to the custom, made-to-order nature of our work). In that event, we would be happy to ship it again, but the buyer will incur additional shipping costs.
Please inspect the shipment for any damage and contact us immediately. In the unlikely event there is any damage or other issues, it must be indicated on the shipper’s paperwork at the time of delivery.
Returned items must be received with the original pallet. If your order is eligible for a return, the pickup must be scheduled within 14 calendar days of receiving the shipment.
Additional policies and FAQs:
Please request a shipping quote and any requests for modifications PRIOR to purchase. Additionally, if you are using a mobile device to view our listings, please be sure to read the actual description of our items for pertinent information.
Wood: We work with lots of real wood, both new and reclaimed wood. By nature, wood, and especially reclaimed wood will have imperfections such as nail holes, knots, splits, etc. It is these imperfections that give reclaimed wood it’s natural beauty and character.
Steel finishes: Our items are made to look distressed. It is a handmade process and a little variation is to be expected.
Seller coupons & discounts
Shipping discount: Shipping weights of all items added together for savings.
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