Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Shipping policy
At Beauty of Juliet, we are committed to providing our customers with the best possible shopping experience. This includes ensuring that all orders are shipped in a timely and efficient manner. Below you will find our shipping policy:
Processing time: Orders are usually processed within 1-3 business days after payment is received. During peak periods or holidays, processing times may be longer.
Shipping rates: Shipping rates vary depending on the size and weight of your order, as well as your location. Shipping rates are calculated at checkout and will be displayed before you complete your purchase.
Shipping methods: We offer standard shipping and expedited shipping options. Standard shipping usually takes 5-7 business days to arrive, while expedited shipping takes 2-3 business days.
Shipping carriers: We work with reliable shipping carriers such as USPS, FedEx, and UPS to ensure that your order is delivered in a timely and secure manner.
Shipping restrictions: We currently ship within the United States and internationally. We do not ship to PO Boxes, APO/FPO addresses.
Order tracking: Once your order has been shipped, you will receive a tracking number. You can use this tracking number to track the status of your order on the carrier’s website.
Order delivery: We are not responsible for any delays or damages that occur during shipping. If your order arrives damaged, please contact us within 48 hours of receiving the package, and we will work with you to resolve the issue.
Order cancellation: If you need to cancel your order, please contact us as soon as possible. We will do our best to cancel your order before it is shipped. However, once an order has been shipped, it cannot be canceled.
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us.
Return to booth
Return policy
Full refund available within 30 daysAt Beauty of Juliet, we want our customers to be completely satisfied with their purchases. If for any reason you are not satisfied with your purchase, you may return it for a refund or exchange within 30 days of the original purchase date. Below you will find our return policy:
Eligibility: To be eligible for a return, the item must be in its original condition, unused, and with all tags and labels attached. We reserve the right to refuse a return if the item has been damaged or is not in its original condition.
Return process: To initiate a return, please contact us. We will provide you with an instructions on how to return the item.
Refunds: Once we receive the returned item and verify its eligibility, we will process a refund to the original payment method within 7-10 business days. Shipping costs are non-refundable.
Exchanges: If you would like to exchange an item, please contact us. We will provide you with instructions on how to return the original item and how to place a new order for the exchange item.
Return shipping: The cost of return shipping will be deducted from the refund amount, unless the return is due to an error on our part.
Damaged items: If an item arrives damaged, please contact us within 48 hours of receiving the package. We will work with you to resolve the issue and provide a replacement or refund if necessary.
Final sale items: Final sale items cannot be returned or exchanged.
If you have any questions or concerns about our return policy, please do not hesitate to contact us.
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