Pfaltzgraff USA Remeberence Wine Glasses/ and similar items

??I will accept returned items up until 30 days after the time you PURCHASE the item. The item must be un-used and in the exact same condition it was when you received it. I will ask you to explain the reason for the return and to take pictures of the item before I accept your return: sorry for being such a stickler, but I have had some bad returned product experiences in the past :(
•Anyways, a few pictures of the item to make sure it is as it should be. After I approve your return you are required to pay for the shipping; unless it is a return due to my error. ie: I send the wrong color, size, item is damaged, etc.Then I pay for the shipping cost.
•So, please make sure before you purchase anything to ask all questions you may have concerning the item you are interested in.
I dont mind detailed, lengthy conversations— it is better than you receiving an item that is the wrong size or you dont like the color.
•When I receive the item I will inspect it for any new damage, wear, tear, etc. If it is all ok then I will send you a message letting you know and refund your $$
•I will pay you a full return in all scenarios: the original price you paid for the item plus the shipping you paid (if any).

For exchanges: buyer will pay for returning item, I will pay for new item shipped to buyer. Again, if the reason for the return is do to an error I made or damaged product, then I will pay for all shipping.
??In some situations we can agree on a partial refund in which you can keep your item rather than having to return it. This is only circumstantial to exchanges or when I am at fault. Each scenario can be different, so the percentage of the refund will depend on the issue at hand and what we both agree is fair.
???????bonus 2day return policy!!???
???If you do any return within 2 days after you receive your item, I will pay for shipping no matter what. So if you get your item and find the color was not what you were imagining it would be: if you request a return right when you get your item I will pay for the shipping.