Mrs Santa Winter Valentine Long Red Velvet and similar items

This reflects the seller's handling time and may not include time spent in transit.
If you have questions about shipping, please contact the seller.

RETURNS, REFUNDS and DAMAGED SHIPMENTS:
All sales are final, except if damaged in transit of course. If your item is damaged in transit by the carrier, Please take photos of the damaged item and damaged packaging and send the photos to me as soon as possible. Please save the shipping container and all packing materials to return with your damaged item(s)

For listings with multiple items, if only some of the items are damaged and some are not, we are open to making concessions for partial return of only the damaged pieces and partial refund accordingly, (your option to return some or all). Some pieces may be replaceable, if we have duplicates available, other one of a kind items may only be eligible for refund.

If you have other issues with your item, or are unsatisfied with your item, please contact me, I will be happy to work with you for a resolution. Shipping and Handing is not refundable. Unauthorized refused returned items may be refused, and/or a 20-30% damage fee may be deducted from any refund due, if a new or factory sealed item is returned used, or if the original or sealed packaging has been opened.

Please understand, that I am not a collector or a business, and returns are costly for me, (I still have to pay postage, materials, processing & store fees).

I do my best to describe items as accurately as possible, and note any flaws or damage, and Photos are of the actual item you will receive. In many cases I have been able to scan the item, and zoom in on flaws, for a more accurate close-up detail of the item’s condition.

PLEASE, If you have any questions about any item, policies or shipping, please contact me before purchasing or making an offer(s)

and Thank You for looking