Buyer claims they never got the digital goods they purchased. They requested that I resend it.
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ladigibooknook Reputation: 10 See ladigibooknook's booth |
Ask for their email address and send it via an attachment to an email message.
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tomwayne1 Reputation: 8637 See tomwayne1's booth |
It’s 8 hours and You haven’t receive any answer and because there is no tip about it [URL removed]
[URL removed]
until somebody else gives You a better idea, I would suggest to set a freebie listing reserved for this particular buyer – add Her/His nick (or part of it) in the title.
You can check here “What Do the Freebie Rules Mean? How Do I Use Them?”:
[URL removed]
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ArtistsUnion Reputation: 3676 See ArtistsUnion's booth |
Did you ask the buyer if s/he checked the spam folder? If it was a digital download file access through Bonanza, there should not have been a problem. I assume you sent the original order via email, but then you’d know to resend it via email, so I’m a little confused.
Sandi
Bead Tonic
“Beadified Handmades, Graphics, Art”
EmbellishMart
“Embellishments for your crafting, your space & you!”
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EmbellishMart Reputation: 1450 See EmbellishMart's booth |
Viewed: 832 times
Asked: over 7 years ago
Latest response: over 7 years ago
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