Here is where sellers can list any catch-all policies about their booth. If any of this information is essential to the buying process, the seller will also mention that within their item description -- so don't sweat it if you don't make a habit of looking at the details for every booth!
Booth overview
Teknashop Ltd. believes deeply in the relationship with the client, in his respect and satisfaction. A responsibility that drives Teknashop Ltd. to pursue, at any time and anywhere. Because Teknashop Ltd. wants to be the partner that everyone wants.
Shipping policy
THE RECEIPT OF THE GOODS
In order to avoid unnecessary complaints and unpleasant misunderstandings with TEKNASHOP Ltd we invite our customers, upon receipt of the package by the courier, to check:
- The correspondence of the number of packages with that indicated on the delivery note;
- The integrity of the packaging must not be damaged or otherwise altered;
- The integrity and presence of the seal tape.
We emphasize the importance of checking packages at the time of delivery in order to be able to obtain timely assistance necessary to resolve any problems and insurance coverage always integrated into our shipments.
The presence of signs of damage to the neck must alert the customer who must promptly contest the fact to the courier by placing, before signing the receipt, on the delivery note, the words: "neck No. xxx damaged. Alternatively, you must refuse the goods. Whether in the event that it ascertains the presence of damage to the products accepted with the words “neck No. xxx damaged” or in the event of rejection of the package because damaged, must promptly inform TEKNASHOP through the Service on the site.
Compliance with these simple precautions will allow us to intervene with the courier for the resolution of problems.
We also point out that anomalies found on the products for problems related to transport must be reported to the courier, even in the case of “withdrawal with reservation”, within a maximum of eight days of receipt so we recommend that you immediately verify the integrity of the product by notifying us with due timeliness.
Any reports made after the deadline will not be taken into account.
The customer assumes the responsibility for what he declares.
If the customer does not collect within 5 (five) working days the goods ordered and stored at the warehouses of the courier because of the repeated inability to deliver to the address indicated by the customer at the time of order, the same order will be canceled and will be charged for storage costs.
The right to return sealed products that are not suitable for return for hygienic or health protection reasons and that have been opened after delivery, such as, for example, earphones, headphones, underwear with internal application, are excluded from the right to return.
Return to booth
Return policy
Refunds available: See booth/item description for detailsTeknashop Ltd offers a 14 day cancellation period to consumers from the day you received your item.
During this period, you can view and try the product as you would in a store, but as soon as the product is used, your right of withdrawal lapses.
For goods, the cancellation period is respected if before the expiry of the delivery period you have delivered the goods to the postal service or to another company that has undertaken the shipment of the goods.
Please note that, as a customer, you will have to bear the costs of any return, which will not be refunded later.
The item must always be returned in its original packaging so as to avoid any shipping damage and complete with the accessories supplied.
When returning, you must notify us that you wish to return the item within the cancellation period.
The right to return sealed products that are not suitable for return for hygienic or health protection reasons and that have been opened after delivery, such as, for example, earphones, headphones, underwear with internal application, are excluded from the right to return.
Booth fans
Seller coupons & discounts
Shipping discount: Items after first shipped each discounted 75.0%
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