Returns Policy
Products may be returned if they are faulty, not as described in the listing, or if the incorrect item is delivered to the customer within 14 days of delivery of goods. As long as your products are unused and unopened, we will need to be notified before you return an item.

Please include pictures and other evidence to help speed the process along. Once the tag has been removed or the item has been worn or used, it will belong to you and cannot be returned for any reason.

Beauty or health creams, lubricants, massage oil products, or intimate underwear (knickers, briefs, or thongs) are not returnable for hygiene reasons.

If you have ordered something by mistake or decide that you don’t want it,
we can issue a refund for unwanted items within 14 days, but you, the buyer, will bear the cost of the return and be responsible for its delivery to us.
We recommend sending it by recorded mail.
Only returnable if not as described within the 14-day return policy.