30-Day Returns
If within 30 days of receipt of your purchase, you are not completely satisfied, for any reason, with any non-personalized item you order, we will either replace it or provide you with a full product refund, excluding shipping and handling—no questions asked.
Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. Please note any items returned for exchange on the "exchange form" located on the lower right portion of your invoice. If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the the address on the packing slip.
Refunds:
We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.