FAQ

Q: What is Remy Hair?

A: Remy Hair is considered to be the finest quality of human hair because the cuticles are kept intact and not stripped, like in most other non-Remy hair extensions. Preserving the hairs’ cuticles and aligning them in a unidirectional fashion creates extensions that are completely natural in appearance. This process ensures that the hair remains super soft, shiny, silky and completely tangle-free throughout its lifetime. Remy hair has a smoother, shinier, and healthier appearance than regular human hair.

Q: Can they be straightened, curled?

A: Treat the hair as if it is your own. Use a flat iron/ straightener or tongs, even when fitted, but as with your own hair, never use hot tools too often as you could dry the hair and it will not last as long.

Q: Can I dye color the hair?

A: Yes. The hair can be colored. As a general rule it is easier to darken the hair than to

lighter the hair. We recommend to dye darker, not lighter since the hair extension has been

processed and colored already, it is difficult to fade the original color. Improper dying

will ruin the hair.

We highly recommend having your hairdresser dye the extensions as you will get the results

you want, coloring them yourself always poses a high risk of not coming out the shade you

want. If you can’t get to a salon, always use a good quality hair dye and test a small

sample first.

Q: Can I wash & blow-dry the hair extensions?

A: You can wash them as you would your own. Shampoo and conditioner. We also recommend

using a hair treatment on them every few weeks, because the hair is not attached to your

scalp, it is not getting the oils it should be. Using a treatment/hair mask will need to

wash your extensions too much, about every 3 weeks. The extensions can be blow-dryed on low

setting, but it is not recommended to do it too often. It is best to let your hair

extensions dry naturally after washing them.

Q: Why are my hair extensions getting tangle?

A: Your Hair Extensions can tangle due to dryness, oil & dirt build-up, salt water,

chlorine and not combing (wide tooth comb) out your hair daily.

Make sure to wash & condition your hair at least once a week, twice a week is better. Use

hydrating drops or consult your stylist for more help.

Q: Why my hair extension shedding?

A: The first time you wash it, it may have a little shedding, and don’t worry, this is

normal phenomenon. Brush them with a comb, wet them before you brush them, put leave in

conditioner into them. So that, to prevent your hair extensions.

Hair loss can be caused by many things. Heat damage from blow-dryers, curling irons, and

flatirons, as well as coloring and extensions all result in breakage.