Real Relax Massage Chair Recliner with Zero Gravity, Full Body Air Pressure, Heat and Foot Roller Included, MM350 Blue

Description Color:  Black, Blue, Brown Brand:  Real Relax Product Dimensions:  46"D x 30"W x 57"H Special Feature:  Ergonomic Material: Faux Leather About this item The packaging version upgrade is easier to assemble and reduces the risk of transportation damage. Zero-Gravity Design: Elevates your feet higher than your heart, minimizing the stress of gravity on your vertebrae, and relieving back pain. Full Body Massage: Airbags kneading massage, squeeze shoulders, arms, buttocks, and legs, combined with 8 massage rollers inside the backrest, heat therapy and foot roller massage, give you full body relaxation. Multiple Massage Style: You can enjoy the full body massage with 6 automatic modes or customize which part, speed, and strength you want to have the best massage experience. Humanization Design: Extendable footrest, moving rollers at the bottom of the chair and the function of connecting music. High-grade synthetic leather, 100% tested before shipment. It only requires 8 inches from the wall. Function Summary 1. 8 Massage Points 2. One-Button Zero Gravity 3. 6 Auto Massage Modes 4. 3 Adjustable Massage Intensity 5. 3 Adjustable Airbag Pressure 6. Full-body Air Bags 7. Built-In Back Heater 8. Foot Roller/Footrest 9. Bluetooth Music 10. Footrest Extension 11. Height limit: 5.2- 6.1 feet, weight limit: 400 pounds

1 . Bluetooth Music Player

You can connect to your phone to listen to favorite songs, radios or audiobooks while enjoying the massage program.

2.  Back Massage Roller

3 levels of the airbag and back rollers massage, choose suitable massage modes and intensity, ideal for living room, bedroom, balcony and office.

3.  Footrest Extended

The pedals can be stretched 5 inches and can be used comfortably by people of different heights.

3 Different States Zero Gravity: 

1). Initial Zero Gravity

2). Comfort Zero Gravity

3). Deep Zero Gravity

Waist Heating Function with Full Body Airbags Massage

Enhanced casters soothe soles and heels to provide you deep tissue massage with gua sha therapy.

1). Shoulder Airbag

2). Arm Airbag

3). Leg Airbag

4). Foot Airbag

The shoulders, arms, waist, hips, calves and feet are covered with airbags to provide you with airbag compression therapy.

Living Room

Soothe Body Aches

Bedroom

Help to Fall into Sleep

Office

Relieve Work Stress

PRODUCT PARAMETERS

Refund/Returns Policy

All of the chairs should be covered by our one-year warranty before being returned. After-sale: [email protected]

Two Categories:

Category A: New & unassembled

Return Fee--FREE.

DETAILS:

1. Chair is to be in original condition (unused, no assembly attempted);
2. Additional fee may be applicable based on the condition of the returned goods;
3. Return includes any/all replacement parts issued for warranty (if applicable).

Category B: Used and undamaged

Return Fee--Shipped returns will deduct applicable shipping charges from customer's refund, unless the return is a result of seller's error.

DETAILS:

1. Chair is to be disassembled and repacked into its original packaging (as per instructions in the provided disassembly video);
2. Additional fee² may be applicable based on the condition of  the returned goods;
3. Return includes any/all replacement parts issued for warranty (if applicable).

Both Category  A and Category  B terms:

1. Return Packaging--In Original Packaging.
2. Validity Period --Up to 30 days from the date you received your chair, based on tracking.
3. Return Shipping Fees --At the purchaser's responsibility.
4. Damage Fee (IF APPLICABLE)--An additional fee² of up to 10% may apply (determined upon inspection of the returned goods).
5. Refund:

5-1. Refunds will be initiated within 30 days after receiving and inspecting of the returned goods.

5-2. Refunds will be issued via the same payment method used for the purchase of the returned goods.

Do note that the risk of loss of any returns is borne by the consumer once the product to be returned has been passed to the courier. you are responsible that your returns are properly packed and shipped back to us.

Any filing of claims for damages with carriers must be done at the consumer's discretion and responsibility.

All returns and refunds decisions by RealRelax shall be final.

¹ Return fee includes administrative and inspection fee

² Additional fee is determined after inspection of the condition of returned goods, overall packaging condition as well as any part relating to the chair

³ Refund fees are calculated based, at checkout, on the final payable amount of your order.

You may also want to know:

You may cancel an order at any time ONLY IF your order has yet to be shipped (tracking details are yet to be made available).

The product's package must not be damaged as the original package, in proper condition, is required. For Category A returns, items must be unused and unassembled. If a seal was present, it must not have been tampered with.

You are responsible for the product's return shipping and costs. All goods to be returned must be marked as "Returned Goods".

Customers will only be charged once for shipping costs (this includes returns); No-restocking is to be charged to the consumers for the return of the product.

1. How long does it take to process the refund?

1.1 Usually processed within 10 business days (The time for the refund to arrive may be longer due to the payment platform processing e.g. PayPal).

1.2. Your refund will be sent to your original payment account based on the refund method you chose.

2. Precautions:

2.1. There are no handling fees for the return.

2.2. The amount of the refund is based on the actual payment amount (if you return it with free shipping, you need to deduct the return shipping fee from the refund).

2.3. Returns due to merchant's reasons, the new shipping fee shall be borne by the merchant. Returns due to customer's reasons, the new freight is borne by the customer.

Steps:

Contact our customer service, explain the original return, and send the product code -> return -> refund.

When you return the package, the post office will send you a receipt. Please tell the customer's receipt to customer service and write the order number in the package, we will track the return location and process the refund as soon as possible.

Return address: 13725 Pipeline Ave, Building 30, Chino, CA 91710, United States